Privacy Policy for Allez Escapes

Last Updated: 14 August 2026

Welcome to Allez Escapes. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Allez Escapes is the data controller and responsible for this website. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

ALLEZ ESCAPES is a Trading Name of (ALLEZ ESCAPES LIMITED, Company No. NI736342) Registered business address: 54 Rathview, Banbridge, Northern Ireland, BT32 4PY

Contact Details:
Email Address: info@allezescapes.com
Website: https://allezescapes.com

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity & Contact Data: Includes first name, last name, username, email address, and telephone numbers.
  • Travel & Booking Data: Flight details (including arrival/departure times at Alicante Airport (ALC) for transfer co-ordination), cycling ability levels, dietary requirements, and apparel sizes for your custom Allez Escapes jersey.
  • Technical & Usage Data: Includes internet protocol (IP) address, your login data, browser type, and information about how you use our website, products, and services.
  • Marketing & Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
  • Financial & Transaction Data: Includes your bank account, payment card details, and structural information about payments to and from you, as well as specific details of products and services you have purchased from us.

3. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:

  • Direct Interactions: Data you fill in when booking a cycling camp experience, creating an account, or submitting a contact form.
  • Automated Technologies: As you interact with our website, our standard cookie consent framework (Necessary, Analytics, and Marketing cookies) may automatically collect Technical Data about your equipment and browsing actions.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform the contract we are about to enter into or have entered into with you (e.g., booking your spot at Hotel Cap Negret or arranging a local rental bike).
  • Where it is necessary for our legitimate interests and your interests do not override them.
  • Where we need to comply with a legal obligation.

5. Disclosures of Your Personal Data

We may share your personal data with internal and external third parties to deliver your experience, including:

  • Accommodation Partners: Hotel Cap Negret (or other selected 4* accommodation providers) to handle your full-board stay.
  • Logistics Providers: Transport operators handling transfers to and from Alicante Airport (ALC).
  • Rental Partners: Trusted local bike rental shops if you request a hire bike.
  • Service Providers: McCabe Graphics (our website design and maintenance provider) and analytics providers.
  • Payment Gateways: Stripe Inc., who process transaction data securely on our behalf to facilitate camp bookings and equipment hires.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use, and applicable legal obligations:

  • Financial & Transaction Data: By UK tax law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
  • Travel & Booking Logistics: Specific itinerary details, airport transfer windows, jersey sizes, and dietary requirements will be securely stored for three years following the completion of your cycling experience to safeguard against legal disputes.
  • Marketing & Communications: We retain your data until you opt out of receiving updates, or for a maximum of 24 months of documented email inactivity, at which point your details are automatically scrubbed from our systems.

7. Payment Processing

We provide paid products and/or services within our website. In these instances, we use a third-party service for payment processing: Stripe.

We will not store or collect your payment card details directly on our servers. That information is provided directly to Stripe, whose use of your personal information is governed by their own Privacy Policy. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

You can view the Stripe Privacy Policy directly on their official website at https://stripe.com.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business need to know.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing and withdraw consent.